Insights & Perspectives

Ruth Ann Church

President of Artisan Coffee Imports and Consulting

Recent Posts

Tuesday, July 7, 2015

Women and Youth in Manufacturing

A guest blog from Ruth Ann Church of GLTAAC

Tuesday, April 21, 2015

CAN LEAN TOOLS WORK IN COFFEE?

I was stunned when after a full day of our wonderful trainer, Rich Carey, teaching us about the value of using the Japanese terms for helping teams grasp lean tools -- the founder of Definity Partners (and Definity University), Ray Attiyah, said, "better not for coffee." Ray Attiyah is the author of  the book Run, Improve, Grow and a self-proclaimed serial entrepreneur. I just know him as the brilliant person who has built a business helping manufacturers embrace lean culture, not just get a certificate. So when he said, "don't use the Japanese and lean terms like "Kaizen" and "Value Stream Mapping" he caught me off guard. "Instead, remind them what their pain is," he continued. "Why will lean help them?"